We may collect the following information:

– Name
– Contact information including email address
– Demographic information such as postcode, preferences and interests
– Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– Internal record keeping.
– We may use the information to improve our products and services.
– We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
– From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Cancellation of the Contract cannot be effected by the Buyer without the Seller’s agreement in writing. In the event of cancellation any work done and
materials or components purchased by the Seller for execution of the Contract will be deemed in all respects in accordance with a restricted Contract
and the Buyer shall be bound to accept and subjected to 35% of total contract sum as restocking charges for new products or a specify amount agreed
in contract to cover up losses on material and labor.

• Goods sold are STRICTLY not  returnable, refundable nor exchangeable.

Please be informed that we will only deliver the Product/s to the location specified in the Purchase Order.

For the avoidance of doubt, deliveries shall only be made to addresses WITHIN MALAYSIA ONLY. Where no location is specified, we will deliver the Product/s to the Customer’s address as set out in the Purchase Order.

Delivery other than Malaysia, need to arrange a courier service to pick up the parcel.

– The business transaction is deal with in Ringgit Malaysia ONLY.
– Order of the Products can ONLY be made via shopping cart in the Website.
– Pricing of the Products are as implied on the Website when you place an order and make payment.
– The Company reserves the right to change the price and other contents of the Website from time to time and will not be held for claims of any false information or error in the Website.

• Our items comes with 1 year warranty and above. Some economical items due to the nature of its cost, we offer limited warranty. Most warranty is classified as Factory Warranty. This means the products are covered for only manufacturer faults and within the warranty period. Cases like damages caused by user carelessness or water infiltration is not covered. Please call or email for repairing prior to sending any product back to us.

• We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:
– whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
– if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us sales@airflow.com.my.
– We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
– If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.